M4: Maintaining IT Equipment and Consumables

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Maintaining IT Equipment and Consumables – Multiple Choice Exam

Instruction: Select the correct answer from the given choice. You have given 1 Minute for each question. Each question carries 2 points.

1. What is the primary function of a motherboard in a computer system?

A. To store data permanently B. To connect and allow communication between all computer components C. To process graphical data D. To provide power to the computer

2. Which type of RAM is known as volatile memory?

A. ROM B. SRAM C. DRAM D. Flash Memory

3. What is the purpose of preventive maintenance?

A. To repair equipment after failure B. To maintain equipment in optimal condition and minimize breakdowns C. To upgrade equipment D. To dispose of old equipment

4. Which tool is commonly used to remove dust from computer components?

A. Screwdriver B. Compressed air C. Lint-free cloth D. Anti-static wrist strap

5. What does OHS stand for?

A. Operational Hardware Standards B. Occupational Health and Safety C. Optimal Hardware Solutions D. Organizational Hardware Specifications

6. Which component is referred to as the 'brain' of the computer?

A. Motherboard B. CPU C. GPU D. RAM

7. What is the difference between MTS and MTO?

A. MTS after orders, MTO forecasts B. MTS forecasts demand, MTO waits for orders C. MTS assembles, MTO builds raw materials D. MTS is slower than MTO

8. Which of the following is NOT a type of computer storage?

A. Primary Storage B. Secondary Storage C. Tertiary Storage D. Volatile Storage

9. What is the purpose of an SLA?

A. Define vendor service expectations B. Specify hardware requirements C. Outline maintenance steps D. Document warranty status

10. Which is a symptom of RAM failure?

A. Blue Screen of Death B. Overheating power supply C. Loss of internet D. Unresponsive mouse

11. What is the primary function of a GPU?

A. Store data B. Process visuals C. Manage power D. Run calculations

12. Which cleaning material should NOT be used on LCD screens?

A. Water B. Glass cleaner C. Lint-free cloth D. Compressed air

13. Why use anti-static wrist straps?

A. Clean components B. Prevent ESD C. Secure parts D. Measure electricity

14. Which is an IT consumable?

A. Motherboard B. Printer cartridge C. CPU D. RAM

15. How should CRT monitors be disposed of?

A. Trash bin B. Hazardous waste program C. Burn them D. Store indefinitely

16. What is the primary purpose of RAM?

A. Store data permanently B. Temporary data for active processes C. Process visuals D. Manage power

17. Which maintenance occurs after failure?

A. Preventive B. Corrective C. Predictive D. Improvement

18. What does the power supply unit do?

A. Store data B. Provide power C. Process data D. Connect peripherals

19. Which tool is used for grounding during maintenance?

A. Compressed air B. Anti-static wrist strap C. Cloth D. Screwdriver

20. Why document maintenance procedures?

A. Ensure compliance B. Increase task speed C. Lower cost D. Skip preventive steps

21. Which is a symptom of hard disk failure?

A. Frequent computer freezes B. Mouse delay C. CPU overheating D. RAM errors

22. Which cleaning material removes dust effectively?

A. Glass cleaner B. Compressed air C. Fabric softener D. Water

23. Which is a primary storage device?

A. Hard Disk B. RAM C. CD-ROM D. Flash Drive

24. Which is a key element of documentation?

A. Ignore stakeholders B. Define process boundaries C. Skip flowcharts D. Avoid initial scoping

25. Which of the following is NOT a type of maintenance?

A. Preventive B. Corrective C. Predictive D. Destructive

Maintaining IT Equipment and Consumables – Multiple Choice Exam

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